A system that remembers every conversation has to earn the right to be trusted with it.

Only the user records their own voice note, after the customer visit, not during the conversation.

No customer conversations, phone calls, or meetings are recorded.

The recording is a personal dictation, comparable to a voice message to yourself.

The user consciously and manually starts and stops the recording.

All data is encrypted in transit (TLS 1.3) and encrypted at rest (AES-256).

Audio files are stored in a private storage bucket. Only the user has access.

Strict separation between companies at the database level. Within a team you share customers, contacts and deals; recordings, tasks and coaching stay personal.

No data sharing with third parties except carefully vetted sub-processors for AI processing, exclusively within EU data centers.

Additional security documentation, for example as part of a review by your IT or legal team, is available on request.

Users can view, edit, and delete their recordings, deals, and activities at any time.

Extracted details can be corrected at any time. Only what has been reviewed and approved goes into the CRM.

On the Business plan, team leads see metrics per member. The audio recording itself stays private and is accessible only to the speaker.

No hidden tracking or surveillance.

Data processing based on Art. 6(1)(b) GDPR (contract performance) and (f) (legitimate interest).

EU-based infrastructure.

Data Processing Agreement (DPA) available.

Right to access, rectification, and erasure fully supported.

Users can delete individual recordings at any time, including audio, transcript, and extracted data.

Account deletion removes all personal data completely.